FAQs

Can I return my items?

Yes! Our skincare items have a 100% money back guarantee! If you're not satisfied with our products please email us with your order number at contact@facciaskin.com and our customer service representatives will aid you in completing your return.

All returns must be made within 10 days of receiving the product delivery date. As soon as we receive the package back we will process a refund, and the funds will be returned within 3-5 business days (not including weekends!)

Where do I find my tracking information?

A confirmation email will be sent to you as soon as your order ships with a USPS tracking number.

Where is your headquarters?

We are based in New Jersey! Items normally take 3-4 business days to deliver in US, based upon where your located!

Need help in placing an order?

No problem! Just email us at contact@facciaskin.com and we will gladly assist you on anything you need!